Relay
Every inbound enquiry and client message in one place. Routed, assigned, and logged.
Every inbound channel, every routed enquiry, every claim ticket. Yours. Postmark, Aircall, and Evolution connect TO Totus on the firm tenancy, the inbound message and its triage decision stay inside the practice for legal professional privilege.
0 openNo AIThis module runs on plain rules-based logic only. No AI models, no machine learning, no LLM calls. Every queue routing decision, SLA calculation, and status transition is deterministic code that your firm fully controls.
All queues
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