System Map

Totus architecture · 12 components · Exemplum Legal (Totus Demo)

Demo data

Healthy

of 12 components

Partial

degraded or fallback active

Not configured

awaiting setup

Architecture layers - top to bottom: UI to infrastructure

User Interface

Next.js 16

App Router · TypeScript

Healthy

Relay Core

packages/relay-core

Healthy

Relay UI

packages/relay-ui

Healthy

Channel Adapters

Postmark

Email inbound

Healthy

Amazon SES

Email outbound

Healthy

Evolution WhatsApp

Healthy

Aircall

Phone / voicemail

Not configured

Stripe

Payments

Healthy

Database

PostgreSQL

Supabase · relay-db

Healthy

AI Layer

Claude Haiku

Anthropic API

Partial

Infrastructure

nginx

Reverse proxy

Healthy

PM2

Process manager

Healthy

Component detail

Component	Layer	Health	Notes
Next.js 16 App Router · TypeScript	User Interface	Healthy	Port 3010 · PM2 cluster mode · demo.totus.ie
Relay Core packages/relay-core	Relay Core	Healthy	SLA engine · RBAC · tenant routing · ticket state machine
Relay UI packages/relay-ui	Relay Core	Healthy	TicketRow · QueuePane · SLABadge · CmdK · keyboard shortcuts
Postmark Email inbound	Channel Adapters	Healthy	Webhook receiver · inbound email to ticket · packages/relay-adapters/src/postmark.ts
Amazon SES Email outbound	Channel Adapters	Healthy	SNS delivery events · outbound matter correspondence · relay-adapters/ses.ts
Evolution WhatsApp WhatsApp	Channel Adapters	Healthy	messages.upsert webhook · threaded conversations · relay-adapters/evolution.ts
Aircall Phone / voicemail	Channel Adapters	Not configured	call.ended webhook · voicemail transcript · relay-adapters/aircall.ts - not yet configured
Stripe Payments	Channel Adapters	Healthy	payment_intent.succeeded · invoice payment links · retainer subscriptions
PostgreSQL Supabase · relay-db	Database	Healthy	12-table schema · RLS enforced · demo workspace seeded · packages/relay-db/src/schema.ts
Claude Haiku Anthropic API	AI Layer	Partial	Mission Briefing · Relay draft-reply · AI Managers · static fallback active (no API key)
nginx Reverse proxy	Infrastructure	Healthy	demo.totus.ie · SSL via certbot · basic-auth gated (Pyranha/Patagonia2026!)
PM2 Process manager	Infrastructure	Healthy	Cluster mode · id 32 · port 3010 · auto-restart on crash